Privacy Policy

Last updated: March 11, 2026

1. Introduction

PlannerDay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our event planning platform.

2. Information We Collect

Account Information

  • Name and email address
  • Company/business name (for suppliers)
  • Contact information
  • Profile photos

Event Data

  • Event details (dates, venues, descriptions)
  • Guest lists and RSVP responses
  • Budget and financial information
  • Timelines and task lists
  • Documents and files you upload

Technical Information

  • IP address and browser type
  • Device information
  • Usage patterns and preferences

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process your event planning activities
  • Send notifications about your events and tasks
  • Improve our platform and develop new features
  • Respond to your enquiries and support requests
  • Ensure the security of our platform

4. Cookies and Analytics

We use cookies to operate our website and, with your consent, to analyse how you use our services:

Essential Cookies

  • Authentication cookies: To keep you signed in and secure
  • Preference cookies: To remember your settings and preferences
  • Session cookies: To maintain your session while using our platform

Analytics Cookies (with consent)

With your consent, we use the following analytics and marketing services to understand how visitors interact with our website and to measure the effectiveness of our advertising:

  • Google Analytics (GA4): Collects aggregated, anonymised data about pages visited, time on site, traffic sources, device information, and general location (country/city level). For more information, see Google's Privacy Policy.
  • Meta Pixel (Facebook): Measures the effectiveness of our Facebook and Instagram advertising campaigns. It tracks conversions (e.g., registrations) to help us optimise our ads. Data is shared with Meta Platforms. For more information, see Meta's Privacy Policy.

Both Google Analytics and Meta Pixel only activate after you accept cookies via our consent banner. You can opt out at any time by clearing your browser cookies and declining when prompted.

Privacy-Friendly Analytics

We also use Umami, a self-hosted, privacy-friendly analytics tool that does not use cookies and does not collect personal data. This runs without requiring consent as it does not track individual users.

5. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service providers: Who help us operate our platform (hosting, email services)
  • Analytics & advertising partners: Google (Analytics) and Meta (Facebook Pixel), only with your cookie consent, to measure and improve our advertising
  • Event collaborators: Other users you choose to share event access with
  • Legal requirements: When required by law or to protect our rights

6. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and monitoring

7. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request limitation of processing
  • Portability: Request transfer of your data
  • Object: Object to certain types of processing

To exercise any of these rights, please contact us at [email protected].

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymise your data within 30 days, unless we are required to retain it for legal purposes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.